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Claims

Information about making a claim, plus helpful FAQs
15 articles
How do I report an incident?
What do I do immediately after an accident?
How long will my claim take to settle?
What happens after I make a claim?
How long will the repairs take?
What happens if I select my own garage?
Can you tell me about my policy excess?
Can I get a replacement vehicle?
How do I make a claim for personal injury?
I admitted fault at the accident, but I don’t think it was. What should I do?
The third party keeps calling me. What should I do?
Why is my car's valuation lower than I expected?
What happens once I get paid out or my repairs are finished?
What do I do if court proceedings relate to my accident?
My vehicle has broken down. What should I do?