Since every claim is unique, it's hard to give an exact timeline. However, we're committed to making your claims experience as quick and stress-free as possible.

If your vehicle is repairable and you'd like an update on the repairs, please reach out directly to your repairer. Their contact details are sent to you when we start the claim process.

If a third-party is involved, your claim may take longer to settle. In this situation, we need to wait for everything to be completed with the third party insurer before we can close your claim.

This means that your claim could remain open even after your vehicle is fixed. We'll keep you updated as much as possible and provide guidance on timelines where we can.