Auto top-up is in place with our pay-as-you-go delivery insurance. This is designed to keep your cover active – so you can stay focused on the road, not your balance.
Auto top-up is mandatory for all pay-as-you-go policies. When you take out cover with us, it is automatically in place and will remain in place for the duration of your cover.
Why is auto top-up mandatory?
Missed top-ups can lead to your cover being deactivated. If your balance drops too low and your balance is not topped up, your cover will be deactivated. This means that you won't have the legally required insurance in place for deliveries.
Auto top-up means less admin and more peace of mind – your account will stay ready when you need it.
How does auto top-up work?
With pay-as-you-go cover, we will automatically add funds to your balance every time it drops below £10 using your saved payment card.
The minimum top-up amounts are:
£20 for car drivers
£10 for scooter drivers
If you'd like to increase your auto top-up amount, this guide shows you how.
Can I switch off auto top-up?
No. Auto top-up is a requirement of pay-as-you-go insurance. Without this, we are unable to provide cover.