If you have pay-as-you-go cover with us and your balance drops below £0, your cover will be paused until you top up your balance.
To prevent this from happening, we use the auto top-up feature in the Zego Delivery app. With auto top-up, credit will automatically be taken from your saved card and added to your balance, whenever your balance drops below £10.
You can change the auto top-up amount at any time by following these simple steps:
Open the Zego Delivery app.
Tap ‘Payments’ at the bottom of the screen.
Select ‘Auto Top-Up’.
Select the amount you want to automatically top-up and tap ‘Set Amount’.
You’ll see a banner at the top of the screen confirming it’s been set up.
When your balance drops below £10, this amount will be automatically taken from your default payment card.