If you have been involved in an incident with a vehicle insured by Zego and you are not a Zego policyholder yourself, you can register a claim directly with us. Our team is here to help you through the process as quickly as possible.
How to register a new claim
To report a new incident and start a claim, please call our dedicated claims line:
Claims Telephone: 020 3885 0622
When you call, our team will gather all the necessary details from you to set up the new claim on our system. To help us process this quickly, please have the following information ready if possible:
The registration number of the Zego-insured vehicle.
The date, time, and location of the incident.
Any photos of the damage or the scene.
Contact details for any witnesses.
How to get an update on an existing claim
If your claim has already been registered and you would like to request an update or submit additional documentation, please contact our claims handling team via email:
Email: [email protected]
Once you have sent your email, our team will review your file and get back to you as soon as possible with an update. Please include your claim reference number in the subject line of your email to help us assist you faster.