Occasionally, you may see a pop up appear on your phone, letting you know that the Zego Sense app has been running in the background, and giving you the option of changing your permissions to 'Only While Using'.
If this pops up, it's important that you tap 'Always Allow'.
All of your permissions need to remain on 'Always Allow', rather than 'only while using'.
If you accidentally tap the wrong option, you can go back to your settings to re-enable the correct permissions. You can use these guides to help you do it: