To use Zego Sense, you must turn on three permissions: Background access, Location and Physical activity. These settings help us see how you’re driving, keep the app running in the background when you’re on the road, and give you an accurate driver score.
If you're looking for a quick guide on where to find these settings and how to turn them on, follow the steps below – we've included screenshots to make it easy!
Background Access
How to turn on Background Access in your phone settings
First, open the Zego Sense app in your phone settings. Then select ‘App info’.
Switch off ‘Remove permissions if app is unused’.
Tap the ‘Battery’ button under the Usage section and make sure it’s set to Unrestricted – this allows Zego Sense to use your phone battery without restrictions.
Location
How to turn on Location in your phone settings
First, open the Zego Sense app in your phone settings. Then select ‘App permissions’.
Next, tap the ‘Location’ button (for Zego Sense to monitor your location data, this needs to be set to ‘Allow all the time’. If it isn’t set to ‘Allow all the time’, follow the next step).
Select ‘Allow all the time’ and switch on ‘Use precise Location’. This allows us to use your specific location and give you a more accurate driver score.
Physical Activity
How to turn on Physical Activity in your phone settings
First, open the Zego Sense app in your phone settings. Then select ‘App permissions’.
Next, tap the ‘Physical activity’ button (for Zego Sense to monitor your motion data, this needs to be set to ‘Allow’. If it isn’t set to ‘Allow’ follow the next step).
Select ‘Allow’. This allows us to access your phone’s motion sensors.
By following these steps you will have successfully activated your Zego Sense app. Keep driving to unlock your driver score and more!
If you're still having trouble with your permissions, please contact our Customer Support Team through Live Chat or email.