It’s really easy to change your vehicle using the Zego Delivery app and it only takes around 30 seconds.
If you have a Pay-as-you-go policy
First, make sure you have the latest version of the Zego Delivery app installed on your phone. Then follow these simple steps:
From the Zego Delivery app, tap the ‘Cover’ option at the bottom of the screen.
Scroll to ‘Vehicle details’ on this page and tap ‘Update vehicle’.
Enter your new car registration number and tap ‘Continue’.
Tap ‘Update vehicle’ to enter your new vehicle details (e.g no. of seats, engine size and value). Please note, if the ‘Update vehicle’ button is grey then we have all the information we need and you can move on to the next step.
Follow the instructions on screen and enter all of the information needed - you’ll see your new insurance price by the minute.
Once you’re happy, tap ‘Accept’ and your vehicle details will be successfully updated.
If you have a 30-Day or an Annual policy paid upfront
First, make sure you have the latest version of the Zego Delivery app installed on your phone. Then follow these simple steps:
From the Zego Delivery app, tap the ‘Cover’ option at the bottom of the screen.
Select the policy you’d like to make changes to.
Scroll to ‘Vehicle details’ on this page and tap ‘Update vehicle’.
Enter your new car registration number and tap ‘Continue’.
Tap ‘Update vehicle’ to enter any missing details (e.g. no. of seats, engine size and value).
Follow the instructions on screen and enter all of the information needed.
Once you’ve entered everything, tap ‘Edit vehicle’ to make any additional changes and/or ‘Continue’ when you’re happy.
On the next page, you’ll see your original and your new insurance price.
If you have an Annual policy paid in instalments
First, make sure you have the latest version of the Zego Delivery app installed on your phone. Then follow these simple steps:
From the Zego Delivery app, tap the ‘Cover’ option at the bottom of the screen.
Select the policy you’d like to make changes to e.g. Annual Fully Comprehensive SD&P + H&R
Scroll to ‘Vehicle details’ on this page and tap ‘Update vehicle’.
Enter your new car registration number and tap ‘Continue’.
Tap ‘Update vehicle’ to enter any missing details (e.g. no. of seats, engine size and value).
Follow the instructions on screen and enter all of the information needed.
Once you’ve entered everything, tap ‘Edit vehicle’ to make any additional changes and/or ‘Continue’ when you’re happy.
On the next page, you’ll see your new annual insurance price.
Depending on your new vehicle, you’ll be prompted with the following steps:
Payment increase: You’ll be shown your remaining balance to pay. This remaining balance will be deducted equally from your outstanding monthly insurance payment. Tap ‘Continue’ once you’re happy.
*If you’ve already settled your monthly payments and your premium has increased, you’ll need to make a one-off payment to cover your insurance for the remaining time of your policy agreement. When prompted you’ll need to accept the Zego terms of business tick box and tap ‘Pay & continue’ to proceed.
Payment decrease: You’ll be shown the amount we owe you. The remaining balance will be deducted from your outstanding balance. That means your new monthly payments will be adjusted. Tap ‘Refund & Continue’ once you’re happy.
*If you’ve already settled your monthly payments and your premium has decreased, we’ll refund you a one-off payment to the most recent card you made payment with.
No change: When there is no change or refund applicable, all you need to do is tap ‘Continue’.