Where do I send the proof of my NCD?
When you need to send us your proof of No Claims Discount, you should email it to [email protected].
When sending us your proof, please make sure you let us know in your email that your proof is attached so that we can send it to the right team.
We'll then create a new case for you, and if we have any questions, we'll send you a follow up email. Once we've verified your proof, we'll send you an email to confirm that we've accepted it and added it to your policy.
What do you accept as proof of my NCD?
In order to provide us with valid proof of your No Claims Discount, you must send us your current renewal notice or a letter from your previous insurer.
We will accept NCD proof as:
The email from your previous insurer
a screen print
a photo of a physical document
We cannot accept an editable document, such as a word document.
The proof must:
State your name
State your registration number
Include the number of years NCD
State the expiry date of the policy
Be less than 2 years old
Be from a UK insurer
How the vehicle was used e.g. Private Hire, Social Domestic and Pleasure
Not be in use on another policy - NCD can only be used on one vehicle at a time
Please note that we can only accept original documents provided by companies and a photo taken of the original document from your device (no screenshots accepted).
What if I have earned NCD on motor insurance overseas?
Unfortunately we cannot accept NCD proof from a non-UK insurance company. We will only accept proof if it is issued by a UK insurer. (This is for UK policies).