Combo policies (Social, Domestic & Pleasure cover, plus Hire & Reward)
If you have one of our combo policies, you don’t need to add Amazon as a work provider if you are an Amazon Flex driver. You already have sufficient cover.
A combo policy provides you with hire and reward cover, plus social, domestic and pleasure cover.
Pay-as-you-go cover or Hire & Reward only policies
Linking your Amazon Flex account to your Zego account is quick and easy, and it ensures you stay covered.
So, here’s how to make sure your account is linked and ready to go.
First, make sure you have the latest version of the Zego Delivery app downloaded onto your phone.
Open the Zego Delivery app on your smartphone.
Tap ‘You’ at the bottom of the screen.
Select ‘Add work provider’.
Select the provider you’re working with. In this case, Amazon Flex. After you accept the Terms & Conditions, we will attempt to link with your Amazon Flex account. It can take up to 30 minutes to complete. Your Zego and Amazon Flex accounts should now be linked – you're all set to hit the road!
Why does it keep saying my account hasn’t been linked?
If your account shows as ‘Account not linked’, no need to worry! First, double-check that your Amazon Flex account is fully set up and active.
If you’re new to Amazon Flex, you’ll only be able to link your accounts once you reach the insurance verification stage.
If you’ve done this and still cannot link your Zego account to Amazon Flex, check that your driving licence number and date of birth match on both accounts. If it doesn’t match, please review your personal information on your Amazon Flex account.
Why isn't my Amazon Flex Shift appearing in the Zego Delivery app?
We automatically receive your shift data from Amazon, so besides linking your Zego account with your Amazon Flex account, there's nothing else you need to do.
However, it can take up to 24 hours for your shift data to reach us and be displayed in the Zego Delivery app. If you're using our app to check for your most recent shift, make sure you are doing this 24 hours after it has been completed.
If it still isn't in the app after 24 hours, just get in touch and we'll be happy to help.
Get insured with Zego
New to Zego? Setting up your account is quick and easy – just click here to get started and take control of your insurance today.