# Zego Help Centre

> Hello, how can we help?

## English

### Buying a policy

- [How do I get a new quote?](https://help.zego.com/en/articles/232907-how-do-i-get-a-new-quote.md)
- [Which type of cover do I need?](https://help.zego.com/en/articles/274889-which-type-of-cover-do-i-need.md): Our guide to help you find the right product
- [What is a Zego Sense policy?](https://help.zego.com/en/articles/301859-what-is-a-zego-sense-policy.md)
- [How do I proceed with an existing quote?](https://help.zego.com/en/articles/232908-how-do-i-proceed-with-an-existing-quote.md): Easy-to-follow guide for customers looking to proceed with an existing insurance quote through Zego.
- [What optional extras can I add to my policy?](https://help.zego.com/en/articles/232804-what-optional-extras-can-i-add-to-my-policy.md)
- [How do I refer a friend?](https://help.zego.com/en/articles/232769-how-do-i-refer-a-friend.md): Drive together, earn together
- [I can’t start a new quote in the Zego Delivery app. What should I do?](https://help.zego.com/en/articles/233754-i-can-t-start-a-new-quote-in-the-zego-delivery-app-what-should-i-do.md)
- [What is the Veriff identity check?](https://help.zego.com/en/articles/445402-what-is-the-veriff-identity-check.md)
- [Continuous payment authority \(CPA\) FAQs](https://help.zego.com/en/articles/553521-continuous-payment-authority-cpa-faqs.md)
- [What is premium finance with Zego Credit?](https://help.zego.com/en/articles/580580-what-is-premium-finance-with-zego-credit.md)
- [Is premium finance with Zego Credit a loan?](https://help.zego.com/en/articles/580582-is-premium-finance-with-zego-credit-a-loan.md)
- [Does paying monthly with Zego Credit affect my insurance cover?](https://help.zego.com/en/articles/580596-does-paying-monthly-with-zego-credit-affect-my-insurance-cover.md)
- [Credit checks and eligibility for premium finance with Zego Credit](https://help.zego.com/en/articles/580598-credit-checks-and-eligibility-for-premium-finance-with-zego-credit.md)
- [Do I pay interest if I choose monthly payments with Zego Credit?](https://help.zego.com/en/articles/580628-do-i-pay-interest-if-i-choose-monthly-payments-with-zego-credit.md)
- [Managing payments and card details with Zego Credit](https://help.zego.com/en/articles/580851-managing-payments-and-card-details-with-zego-credit.md)
- [How do Zego Credit premium finance and missed payments affect your credit file?](https://help.zego.com/en/articles/580864-how-do-zego-credit-premium-finance-and-missed-payments-affect-your-credit-file.md)
- [Understanding our car insurance tiers: Essential, Core, Electric and Max](https://help.zego.com/en/articles/714457-understanding-our-car-insurance-tiers-essential-core-electric-and-max.md): Zego's personal car insurance comes in four tiers — Essential, Core, Electric, and Max. So you can choose the level of cover that suits your needs and budget. This article explains what's includ...

### Renewing your policy

- [How do I renew my policy?](https://help.zego.com/en/articles/227553-how-do-i-renew-my-policy.md)
- [How can I keep my renewal price as low as possible?](https://help.zego.com/en/articles/284468-how-can-i-keep-my-renewal-price-as-low-as-possible.md)
- [When will I get my renewal quote?](https://help.zego.com/en/articles/234033-when-will-i-get-my-renewal-quote.md)
- [How do I make a change to my renewal quote?](https://help.zego.com/en/articles/283271-how-do-i-make-a-change-to-my-renewal-quote.md)
- [My policy has already expired. Can I still go ahead with my renewal quote?](https://help.zego.com/en/articles/234034-my-policy-has-already-expired-can-i-still-go-ahead-with-my-renewal-quote.md)
- [How do I check if auto-renewal is turned on or off?](https://help.zego.com/en/articles/267847-how-do-i-check-if-auto-renewal-is-turned-on-or-off.md)
- [How do I turn auto-renewal on or off?](https://help.zego.com/en/articles/234121-how-do-i-turn-auto-renewal-on-or-off.md)
- [I can’t turn off auto-renewal. What should I do?](https://help.zego.com/en/articles/234122-i-can-t-turn-off-auto-renewal-what-should-i-do.md)
- [Can I find out more about my auto-renewal payments?](https://help.zego.com/en/articles/226942-can-i-find-out-more-about-my-auto-renewal-payments.md): Everything you need to know about your auto-renewal payment
- [How do I renew my pay-as-you-go cover?](https://help.zego.com/en/articles/234035-how-do-i-renew-my-pay-as-you-go-cover.md)

### Changing your policy

- [How do I change my vehicle in the Zego app?](https://help.zego.com/en/articles/230728-how-do-i-change-my-vehicle-in-the-zego-app.md): Discover how to easily update your vehicle in the Zego app, whether you have a 30 day or an annual insurance policy.
- [How do I change my vehicle in the Zego Delivery app?](https://help.zego.com/en/articles/232918-how-do-i-change-my-vehicle-in-the-zego-delivery-app.md)
- [I've added a personalised number plate. How do I update my policy?](https://help.zego.com/en/articles/233815-i-ve-added-a-personalised-number-plate-how-do-i-update-my-policy.md)
- [How do I change my address in the Zego app?](https://help.zego.com/en/articles/230745-how-do-i-change-my-address-in-the-zego-app.md): Find out how to easily change your address in the Zego app for both 30-Day and Annual insurance policies.
- [How do I change my address in the Zego Delivery app?](https://help.zego.com/en/articles/232926-how-do-i-change-my-address-in-the-zego-delivery-app.md): Find out how to easily change your address in the Zego Delivery app for pay-as-you-go, 30 day and annual insurance policies.
- [How do I change my contact details?](https://help.zego.com/en/articles/230747-how-do-i-change-my-contact-details.md)
- [How do I add an additional driver?](https://help.zego.com/en/articles/232306-how-do-i-add-an-additional-driver.md)
- [How do I change my policy length?](https://help.zego.com/en/articles/230748-how-do-i-change-my-policy-length.md)
- [How do I change my level of cover?](https://help.zego.com/en/articles/230749-how-do-i-change-my-level-of-cover.md)
- [How do I update my payment card?](https://help.zego.com/en/articles/226996-how-do-i-update-my-payment-card.md): How to update your payment card
- [I need help managing my credit agreement](https://help.zego.com/en/articles/226569-i-need-help-managing-my-credit-agreement.md): Changing your Direct Debit, signing your credit agreement and more!
- [I've received a motoring conviction. What should I do?](https://help.zego.com/en/articles/285965-i-ve-received-a-motoring-conviction-what-should-i-do.md)
- [Frequently asked questions](https://help.zego.com/en/articles/233816-frequently-asked-questions.md)

### Your policy documents

- [How can I get my Certificate of Insurance?](https://help.zego.com/en/articles/232799-how-can-i-get-my-certificate-of-insurance.md)
- [How can I get my Letter of Enrolment?](https://help.zego.com/en/articles/232912-how-can-i-get-my-letter-of-enrolment.md)
- [My Letter of Enrolment is due to expire. What should I do?](https://help.zego.com/en/articles/232913-my-letter-of-enrolment-is-due-to-expire-what-should-i-do.md)
- [Why isn't my work provider shown on my Letter of Enrolment?](https://help.zego.com/en/articles/232917-why-isn-t-my-work-provider-shown-on-my-letter-of-enrolment.md)
- [What’s the difference between a Letter of Enrolment and a Certificate of Motor Insurance?](https://help.zego.com/en/articles/267313-what-s-the-difference-between-a-letter-of-enrolment-and-a-certificate-of-motor-insurance.md)
- [Do I need a green card to drive in the EU?](https://help.zego.com/en/articles/270590-do-i-need-a-green-card-to-drive-in-the-eu.md)
- [Can I get an invoice of any payments I've made?](https://help.zego.com/en/articles/291611-can-i-get-an-invoice-of-any-payments-i-ve-made.md)

### No Claims Discount \(NCD\)

- [How can I get proof of my NCD?](https://help.zego.com/en/articles/203513-how-can-i-get-proof-of-my-ncd.md)
- [How do I send you my NCD proof?](https://help.zego.com/en/articles/244056-how-do-i-send-you-my-ncd-proof.md)
- [How do I find out how many years of NCD I have?](https://help.zego.com/en/articles/273053-how-do-i-find-out-how-many-years-of-ncd-i-have.md)
- [If I make a claim, will it affect my NCD?](https://help.zego.com/en/articles/203512-if-i-make-a-claim-will-it-affect-my-ncd.md)
- [Why have I built up less NCD than I expected?](https://help.zego.com/en/articles/244054-why-have-i-built-up-less-ncd-than-i-expected.md)
- [Do I build up NCD if I have pay-as-you-go cover?](https://help.zego.com/en/articles/281945-do-i-build-up-ncd-if-i-have-pay-as-you-go-cover.md)
- [What does NCD Protection provide?](https://help.zego.com/en/articles/244061-what-does-ncd-protection-provide.md)

### Claims

- [How do I report an incident?](https://help.zego.com/en/articles/267569-how-do-i-report-an-incident.md)
- [Can I claim for a cracked or broken windscreen?](https://help.zego.com/en/articles/282767-can-i-claim-for-a-cracked-or-broken-windscreen.md)
- [What do I do immediately after an accident?](https://help.zego.com/en/articles/223579-what-do-i-do-immediately-after-an-accident.md)
- [How long will my claim take to settle?](https://help.zego.com/en/articles/203526-how-long-will-my-claim-take-to-settle.md)
- [What happens after I make a claim?](https://help.zego.com/en/articles/203509-what-happens-after-i-make-a-claim.md)
- [How long will the repairs take?](https://help.zego.com/en/articles/203523-how-long-will-the-repairs-take.md)
- [What happens if I select my own garage?](https://help.zego.com/en/articles/223577-what-happens-if-i-select-my-own-garage.md)
- [Can you tell me about my policy excess?](https://help.zego.com/en/articles/232791-can-you-tell-me-about-my-policy-excess.md)
- [Can I get a replacement vehicle?](https://help.zego.com/en/articles/223563-can-i-get-a-replacement-vehicle.md)
- [How do I make a claim for personal injury?](https://help.zego.com/en/articles/223565-how-do-i-make-a-claim-for-personal-injury.md)
- [I admitted fault at the accident, but I don’t think it was. What should I do?](https://help.zego.com/en/articles/223567-i-admitted-fault-at-the-accident-but-i-don-t-think-it-was-what-should-i-do.md)
- [The third party keeps calling me. What should I do?](https://help.zego.com/en/articles/223568-the-third-party-keeps-calling-me-what-should-i-do.md)
- [Why is my car's valuation lower than I expected?](https://help.zego.com/en/articles/223571-why-is-my-car-s-valuation-lower-than-i-expected.md)
- [What happens once I get paid out or my repairs are finished?](https://help.zego.com/en/articles/223576-what-happens-once-i-get-paid-out-or-my-repairs-are-finished.md)
- [What do I do if court proceedings relate to my accident?](https://help.zego.com/en/articles/223578-what-do-i-do-if-court-proceedings-relate-to-my-accident.md)
- [My vehicle has broken down. What should I do?](https://help.zego.com/en/articles/267890-my-vehicle-has-broken-down-what-should-i-do.md)
- [How do I make a claim against a Zego driver?](https://help.zego.com/en/articles/567925-how-do-i-make-a-claim-against-a-zego-driver.md)

### Your cover

- [Where can I find out what I’m covered for?](https://help.zego.com/en/articles/232303-where-can-i-find-out-what-i-m-covered-for.md)
- [What are the different levels of cover?](https://help.zego.com/en/articles/284544-what-are-the-different-levels-of-cover.md): Information and comprehensive, third party, fire and theft and third party only
- [Does Private Hire Insurance cover food delivery?](https://help.zego.com/en/articles/232304-does-private-hire-insurance-cover-food-delivery.md)
- [Private Hire insurance vs. Public Hire insurance – what’s the difference?](https://help.zego.com/en/articles/232776-private-hire-insurance-vs-public-hire-insurance-what-s-the-difference.md)
- [Why can’t I carry out delivery work with my normal insurance?](https://help.zego.com/en/articles/232305-why-can-t-i-carry-out-delivery-work-with-my-normal-insurance.md)
- [Can I use my pay-as-you-go cover on top of my normal insurance?](https://help.zego.com/en/articles/233740-can-i-use-my-pay-as-you-go-cover-on-top-of-my-normal-insurance.md)
- [Do you charge any fees?](https://help.zego.com/en/articles/233745-do-you-charge-any-fees.md)
- [Can I pause or freeze my cover?](https://help.zego.com/en/articles/267887-can-i-pause-or-freeze-my-cover.md)
- [Can I downgrade my cover to social, domestic and pleasure only?](https://help.zego.com/en/articles/270591-can-i-downgrade-my-cover-to-social-domestic-and-pleasure-only.md)
- [Am I covered to drive other vehicles?](https://help.zego.com/en/articles/284469-am-i-covered-to-drive-other-vehicles.md)
- [What if I miss a payment with Zego Credit?](https://help.zego.com/en/articles/580854-what-if-i-miss-a-payment-with-zego-credit.md)
- [Struggling to pay your monthly instalments with Zego Credit?](https://help.zego.com/en/articles/580860-struggling-to-pay-your-monthly-instalments-with-zego-credit.md)

### Zego Sense

- [How do I download the Zego app & enable permissions?](https://help.zego.com/en/articles/232284-how-do-i-download-the-zego-app-enable-permissions.md)
- [The Zego app troubleshooting - How to turn on permissions \(Apple\)](https://help.zego.com/en/articles/273920-the-zego-app-troubleshooting-how-to-turn-on-permissions-apple.md): This article is a step-by-step guide to help you turn on permissions for the Zego app to work.
- [The Zego app troubleshooting - How to turn on permissions \(Android\)](https://help.zego.com/en/articles/273966-the-zego-app-troubleshooting-how-to-turn-on-permissions-android.md): This article is a step-by-step guide to help you turn on permissions for the Zego app to work.
- [How do I check that my permissions are switched on?](https://help.zego.com/en/articles/279249-how-do-i-check-that-my-permissions-are-switched-on.md)
- [How do you calculate my driver rating in the Zego app?](https://help.zego.com/en/articles/232281-how-do-you-calculate-my-driver-rating-in-the-zego-app.md)
- [How can I track my driver rating in the Zego app?](https://help.zego.com/en/articles/283834-how-can-i-track-my-driver-rating-in-the-zego-app.md)
- [What happens if I turn off my permissions?](https://help.zego.com/en/articles/232285-what-happens-if-i-turn-off-my-permissions.md)
- [Do I need to keep the Zego app on at all times?](https://help.zego.com/en/articles/232287-do-i-need-to-keep-the-zego-app-on-at-all-times.md)
- [I've had a pop-up on my phone about Zego Sense. What should I press?](https://help.zego.com/en/articles/282541-i-ve-had-a-pop-up-on-my-phone-about-zego-sense-what-should-i-press.md)
- [How can I improve my driver rating in the Zego app?](https://help.zego.com/en/articles/232290-how-can-i-improve-my-driver-rating-in-the-zego-app.md)
- [Safe Driving Behaviours Coaching Guide](https://help.zego.com/en/articles/319284-safe-driving-behaviours-coaching-guide.md): A guide to understanding your Sense driver rating in more detail, with detailed tips for improving it
- [How do I prevent passenger trips from affecting my driver rating?](https://help.zego.com/en/articles/361560-how-do-i-prevent-passenger-trips-from-affecting-my-driver-rating.md)
- [Is the Zego app compatible with all smartphones?](https://help.zego.com/en/articles/234026-is-the-zego-app-compatible-with-all-smartphones.md)
- [Why has my driver rating changed when I wasn't driving?](https://help.zego.com/en/articles/267903-why-has-my-driver-rating-changed-when-i-wasn-t-driving.md)
- [How do additional drivers use Zego Sense?](https://help.zego.com/en/articles/276496-how-do-additional-drivers-use-zego-sense.md)
- [Additional Zego Sense frequently asked questions](https://help.zego.com/en/articles/232288-additional-zego-sense-frequently-asked-questions.md)
- [How to improve your driver rating for a better price at renewal](https://help.zego.com/en/articles/355603-how-to-improve-your-driver-rating-for-a-better-price-at-renewal.md)
- [Where should I keep my phone while driving?](https://help.zego.com/en/articles/520973-where-should-i-keep-my-phone-while-driving.md)
- [Phone Distraction: The newest Sense driver rating factor](https://help.zego.com/en/articles/604778-phone-distraction-the-newest-sense-driver-rating-factor.md)
- [Understanding the Zego app – How it works](https://help.zego.com/en/articles/616579-understanding-the-zego-app-how-it-works.md)
- [What is Zego Rewards?](https://help.zego.com/en/articles/662804-what-is-zego-rewards.md)

### Pay-as-you-go

- [What is pay-as-you-go food delivery cover?](https://help.zego.com/en/articles/270068-what-is-pay-as-you-go-food-delivery-cover.md)
- [How am I charged for pay-as-you-go cover?](https://help.zego.com/en/articles/267842-how-am-i-charged-for-pay-as-you-go-cover.md)
- [When might my pay-as-you-go cover be deactivated?](https://help.zego.com/en/articles/227459-when-might-my-pay-as-you-go-cover-be-deactivated.md)
- [How do I reactivate my pay-as-you-go cover?](https://help.zego.com/en/articles/267843-how-do-i-reactivate-my-pay-as-you-go-cover.md)
- [Can I refer my friend for pay-as-you-go cover?](https://help.zego.com/en/articles/280555-can-i-refer-my-friend-for-pay-as-you-go-cover.md)
- [I think I've been overcharged. What should I do?](https://help.zego.com/en/articles/227531-i-think-i-ve-been-overcharged-what-should-i-do.md)
- [Are there any fees with pay-as-you-go cover?](https://help.zego.com/en/articles/233779-are-there-any-fees-with-pay-as-you-go-cover.md)
- [How can I get my balance refunded to me?](https://help.zego.com/en/articles/227446-how-can-i-get-my-balance-refunded-to-me.md)
- [How can I stop myself from running out of credit?](https://help.zego.com/en/articles/233781-how-can-i-stop-myself-from-running-out-of-credit.md)
- [How do I add credit to my pay-as-you-go balance?](https://help.zego.com/en/articles/227109-how-do-i-add-credit-to-my-pay-as-you-go-balance.md)
- [Can I turn off auto top-up?](https://help.zego.com/en/articles/233776-can-i-turn-off-auto-top-up.md): Pay-as-you-go Insurance
- [I can't log in to the Zego Delivery app. What should I do?](https://help.zego.com/en/articles/270147-i-can-t-log-in-to-the-zego-delivery-app-what-should-i-do.md)
- [How do I manage by Scooter SD&P cover?](https://help.zego.com/en/articles/274309-how-do-i-manage-by-scooter-sd-p-cover.md)
- [I've logged in but can't see my cover. Where is it?](https://help.zego.com/en/articles/279246-i-ve-logged-in-but-can-t-see-my-cover-where-is-it.md)

### Work providers

- [What is a work provider?](https://help.zego.com/en/articles/267883-what-is-a-work-provider.md): Information for Pay-as-you-go delivery drivers
- [How do I check if my policy is linked to a work provider?](https://help.zego.com/en/articles/233440-how-do-i-check-if-my-policy-is-linked-to-a-work-provider.md)
- [How do I link my Zego account to Uber Eats?](https://help.zego.com/en/articles/233647-how-do-i-link-my-zego-account-to-uber-eats.md)
- [How do I link my Zego account with Just Eat, Deliveroo or another work provider?](https://help.zego.com/en/articles/233736-how-do-i-link-my-zego-account-with-just-eat-deliveroo-or-another-work-provider.md)
- [How do I link my taxi policy with Uber?](https://help.zego.com/en/articles/284456-how-do-i-link-my-taxi-policy-with-uber.md)
- [How do I remove a work provider from my account?](https://help.zego.com/en/articles/233737-how-do-i-remove-a-work-provider-from-my-account.md)
- [How do I re-link my account with a work provider?](https://help.zego.com/en/articles/233442-how-do-i-re-link-my-account-with-a-work-provider.md)
- [If I use the Zego app, do I still need to link a work provider to my account?](https://help.zego.com/en/articles/281248-if-i-use-the-zego-app-do-i-still-need-to-link-a-work-provider-to-my-account.md)
- [How do I add Amazon as a work provider?](https://help.zego.com/en/articles/233439-how-do-i-add-amazon-as-a-work-provider.md)
- [How do I provide my work provider with proof of cover?](https://help.zego.com/en/articles/232262-how-do-i-provide-my-work-provider-with-proof-of-cover.md)
- [How do I claim my Uber Pro or Uber Eats Pro rewards?](https://help.zego.com/en/articles/232279-how-do-i-claim-my-uber-pro-or-uber-eats-pro-rewards.md)
- [Which work providers can I link to my Zego account?](https://help.zego.com/en/articles/233738-which-work-providers-can-i-link-to-my-zego-account.md)

### Cancelling your policy

- [How do I cancel my cover?](https://help.zego.com/en/articles/233739-how-do-i-cancel-my-cover.md)
- [How do I cancel my cover from my renewal date?](https://help.zego.com/en/articles/232295-how-do-i-cancel-my-cover-from-my-renewal-date.md)
- [If I cancel, will I get a refund?](https://help.zego.com/en/articles/232298-if-i-cancel-will-i-get-a-refund.md)
- [If I cancel my policy, can I keep my Breakdown cover?](https://help.zego.com/en/articles/283272-if-i-cancel-my-policy-can-i-keep-my-breakdown-cover.md)
- [How do I cancel my Breakdown cover or Vehicle Replacement cover?](https://help.zego.com/en/articles/283273-how-do-i-cancel-my-breakdown-cover-or-vehicle-replacement-cover.md)
- [Why has my policy been cancelled?](https://help.zego.com/en/articles/286841-why-has-my-policy-been-cancelled.md)
- [How do I delete my Zego account?](https://help.zego.com/en/articles/267884-how-do-i-delete-my-zego-account.md)
- [What happens if your policy is cancelled and you’re paying via a Credit Agreement with Zego Credit?](https://help.zego.com/en/articles/580856-what-happens-if-your-policy-is-cancelled-and-you-re-paying-via-a-credit-agreement-with-zego-credit.md)

### Contact us

- [How can I contact Zego?](https://help.zego.com/en/articles/232308-how-can-i-contact-zego.md)
- [I'm not a Zego Customer. How can I contact you?](https://help.zego.com/en/articles/278358-i-m-not-a-zego-customer-how-can-i-contact-you.md)
- [How can I start a Live Chat with Zego?](https://help.zego.com/en/articles/281257-how-can-i-start-a-live-chat-with-zego.md)
- [How can I access my previous Live Chat conversations?](https://help.zego.com/en/articles/276280-how-can-i-access-my-previous-live-chat-conversations.md)
- [How can I contact the Zego Ireland team?](https://help.zego.com/en/articles/281415-how-can-i-contact-the-zego-ireland-team.md)
- [How do I make a complaint?](https://help.zego.com/en/articles/232792-how-do-i-make-a-complaint.md)
- [How can I report a fraud?](https://help.zego.com/en/articles/279836-how-can-i-report-a-fraud.md)

## Português

### Comprar uma apólice

- [Como posso obter uma nova cotação?](https://help.zego.com/pt/articles/232907-como-posso-obter-uma-nova-cotacao.md)
- [De que tipo de cobertura preciso?](https://help.zego.com/pt/articles/274889-de-que-tipo-de-cobertura-preciso.md): O nosso guia para o ajudar a encontrar o produto certo.
- [O que é uma apólice Zego Sense?](https://help.zego.com/pt/articles/301859-o-que-e-uma-apolice-zego-sense.md)
- [Como posso avançar com uma cotaçāo existente?](https://help.zego.com/pt/articles/232908-como-posso-avancar-com-uma-cotacao-existente.md): Guia simples para clientes que pretendem avançar com uma cotaçāo de seguro existente na Zego.
- [Que extras opcionais posso adicionar à minha apólice?](https://help.zego.com/pt/articles/232804-que-extras-opcionais-posso-adicionar-a-minha-apolice.md)
- [Como posso recomendar um amigo?](https://help.zego.com/pt/articles/232769-como-posso-recomendar-um-amigo.md): Conduzam juntos, ganhem juntos
- [Não consigo iniciar uma nova cotação na app Zego Delivery. O que devo fazer?](https://help.zego.com/pt/articles/233754-nao-consigo-iniciar-uma-nova-cotacao-na-app-zego-delivery-o-que-devo-fazer.md)
- [O que é a verificação de identidade Veriff?](https://help.zego.com/pt/articles/445402-o-que-e-a-verificacao-de-identidade-veriff.md)
- [Perguntas Frequentes \(FAQs\) sobre a Autorização de Pagamento Contínuo \(CPA\)](https://help.zego.com/pt/articles/553521-perguntas-frequentes-faqs-sobre-a-autorizacao-de-pagamento-continuo-cpa.md)
- [O que é o financiamento de prémio com Zego Credit?](https://help.zego.com/pt/articles/580580-o-que-e-o-financiamento-de-premio-com-zego-credit.md)
- [O financiamento de prémio com Zego Credit é um empréstimo?](https://help.zego.com/pt/articles/580582-o-financiamento-de-premio-com-zego-credit-e-um-emprestimo.md)
- [O pagamento mensal com Zego Credit afecta a minha cobertura de seguro?](https://help.zego.com/pt/articles/580596-o-pagamento-mensal-com-zego-credit-afecta-a-minha-cobertura-de-seguro.md)
- [Verificações de crédito e elegibilidade para o financiamento de prémio com Zego Credit](https://help.zego.com/pt/articles/580598-verificacoes-de-credito-e-elegibilidade-para-o-financiamento-de-premio-com-zego-credit.md)
- [Pago juros se optar pelos pagamentos mensais com Zego Credit?](https://help.zego.com/pt/articles/580628-pago-juros-se-optar-pelos-pagamentos-mensais-com-zego-credit.md)
- [Gerir pagamentos e dados do cartão com Zego Credit](https://help.zego.com/pt/articles/580851-gerir-pagamentos-e-dados-do-cartao-com-zego-credit.md)
- [Como é que o financiamento de prémio com Zego Credit e os pagamentos em falta afectam o seu relatório de crédito?](https://help.zego.com/pt/articles/580864-como-e-que-o-financiamento-de-premio-com-zego-credit-e-os-pagamentos-em-falta-afectam-o-seu-relatorio-de-credito.md)

### Renovar a sua apólice

- [Como posso renovar a minha apólice?](https://help.zego.com/pt/articles/227553-como-posso-renovar-a-minha-apolice.md)
- [Como posso manter o meu preço de renovação o mais baixo possível?](https://help.zego.com/pt/articles/284468-como-posso-manter-o-meu-preco-de-renovacao-o-mais-baixo-possivel.md)
- [Quando receberei a cotação da minha renovação?](https://help.zego.com/pt/articles/234033-quando-receberei-a-cotacao-da-minha-renovacao.md)
- [Como posso alterar a cotação da minha renovação?](https://help.zego.com/pt/articles/283271-como-posso-alterar-a-cotacao-da-minha-renovacao.md)
- [A minha apólice já expirou. Posso ainda avançar com a minha cotação de renovação?](https://help.zego.com/pt/articles/234034-a-minha-apolice-ja-expirou-posso-ainda-avancar-com-a-minha-cotacao-de-renovacao.md)
- [Como posso verificar se a renovação automática está ativada ou desativada?](https://help.zego.com/pt/articles/267847-como-posso-verificar-se-a-renovacao-automatica-esta-ativada-ou-desativada.md)
- [Como posso ativar ou desativar a renovação automática?](https://help.zego.com/pt/articles/234121-como-posso-ativar-ou-desativar-a-renovacao-automatica.md)
- [Não consigo desativar a renovação automática. O que devo fazer?](https://help.zego.com/pt/articles/234122-nao-consigo-desativar-a-renovacao-automatica-o-que-devo-fazer.md)
- [Quando é feito o pagamento da minha nova apólice?](https://help.zego.com/pt/articles/226942-quando-e-feito-o-pagamento-da-minha-nova-apolice.md): Tudo o que precisa de saber sobre o seu pagamento de renovação automática
- [Como renovo o meu seguro flexível pay-as-you-go?](https://help.zego.com/pt/articles/234035-como-renovo-o-meu-seguro-flexivel-pay-as-you-go.md)

### Alterar a sua apólice

- [Como posso alterar o meu veículo na aplicação Zego Sense?](https://help.zego.com/pt/articles/230728-como-posso-alterar-o-meu-veiculo-na-aplicacao-zego-sense.md): Descubra como atualizar facilmente o seu veículo na aplicação Zego Sense, seja com um seguro de 30 dias ou um seguro anual.
- [Como posso alterar o meu veículo na aplicação Zego Delivery?](https://help.zego.com/pt/articles/232918-como-posso-alterar-o-meu-veiculo-na-aplicacao-zego-delivery.md)
- [Adicionei uma matrícula personalizada. Como atualizo a minha apólice?](https://help.zego.com/pt/articles/233815-adicionei-uma-matricula-personalizada-como-atualizo-a-minha-apolice.md)
- [Como altero a minha morada na aplicação Zego Sense?](https://help.zego.com/pt/articles/230745-como-altero-a-minha-morada-na-aplicacao-zego-sense.md): Saiba como alterar facilmente a sua morada na aplicação Zego Sense para apólices de 30 Dias e Anuais.
- [Como altero a minha morada na aplicação Zego Delivery?](https://help.zego.com/pt/articles/232926-como-altero-a-minha-morada-na-aplicacao-zego-delivery.md): Saiba como alterar facilmente a sua morada na aplicação Zego Delivery para apólices com seguro flexível pay-as-you-go, de 30 dias e anuais.
- [Como altero os meus dados de contacto?](https://help.zego.com/pt/articles/230747-como-altero-os-meus-dados-de-contacto.md)
- [Como posso adicionar um condutor adicional?](https://help.zego.com/pt/articles/232306-como-posso-adicionar-um-condutor-adicional.md)
- [Como posso alterar a duração da minha apólice?](https://help.zego.com/pt/articles/230748-como-posso-alterar-a-duracao-da-minha-apolice.md)
- [Como posso alterar o meu nível de cobertura?](https://help.zego.com/pt/articles/230749-como-posso-alterar-o-meu-nivel-de-cobertura.md)
- [Como atualizo o meu cartão de pagamento?](https://help.zego.com/pt/articles/226996-como-atualizo-o-meu-cartao-de-pagamento.md): Como atualizar o seu cartão de pagamento
- [Preciso de ajuda para gerir o meu contrato de crédito](https://help.zego.com/pt/articles/226569-preciso-de-ajuda-para-gerir-o-meu-contrato-de-credito.md): Alterar o seu Débito Direto, assinar o contrato de crédito e muito mais!
- [Recebi uma condenação rodoviária. O que devo fazer?](https://help.zego.com/pt/articles/285965-recebi-uma-condenacao-rodoviaria-o-que-devo-fazer.md)
- [Perguntas frequentes](https://help.zego.com/pt/articles/233816-perguntas-frequentes.md)

### Os documentos da sua apólice

- [Como posso obter o meu Certificado de Seguro?](https://help.zego.com/pt/articles/232799-como-posso-obter-o-meu-certificado-de-seguro.md)
- [Como posso obter a minha Letter of Enrolment?](https://help.zego.com/pt/articles/232912-como-posso-obter-a-minha-letter-of-enrolment.md)
- [A minha Letter of Enrolment está prestes a expirar. O que devo fazer?](https://help.zego.com/pt/articles/232913-a-minha-letter-of-enrolment-esta-prestes-a-expirar-o-que-devo-fazer.md)
- [Porque é que o meu parceiro de trabalho não aparece na minha Letter of Enrolment?](https://help.zego.com/pt/articles/232917-porque-e-que-o-meu-parceiro-de-trabalho-nao-aparece-na-minha-letter-of-enrolment.md)
- [Qual é a diferença entre uma Letter of Enrolment e um Certificate of Motor Insurance?](https://help.zego.com/pt/articles/267313-qual-e-a-diferenca-entre-uma-letter-of-enrolment-e-um-certificate-of-motor-insurance.md)
- [Preciso de um cartão verde \(green card\) para conduzir na UE?](https://help.zego.com/pt/articles/270590-preciso-de-um-cartao-verde-green-card-para-conduzir-na-ue.md)
- [Posso obter uma fatura dos pagamentos que fiz?](https://help.zego.com/pt/articles/291611-posso-obter-uma-fatura-dos-pagamentos-que-fiz.md)

### No Claims Discount \(NCD\)

- [Como posso obter um comprovativo do meu NCD?](https://help.zego.com/pt/articles/203513-como-posso-obter-um-comprovativo-do-meu-ncd.md)
- [Como posso enviar o meu comprovativo de NCD?](https://help.zego.com/pt/articles/244056-como-posso-enviar-o-meu-comprovativo-de-ncd.md)
- [Como posso saber quantos anos de NCD tenho?](https://help.zego.com/pt/articles/273053-como-posso-saber-quantos-anos-de-ncd-tenho.md)
- [Se eu fizer uma participação de sinistro, isso afeta o meu Desconto por Ausência de Sinistros \(NCD\)?](https://help.zego.com/pt/articles/203512-se-eu-fizer-uma-participacao-de-sinistro-isso-afeta-o-meu-desconto-por-ausencia-de-sinistros-ncd.md)
- [Porque é que acumulei menos Desconto por Ausência de Sinistros \(NCD\) do que esperava?](https://help.zego.com/pt/articles/244054-porque-e-que-acumulei-menos-desconto-por-ausencia-de-sinistros-ncd-do-que-esperava.md)
- [Acumulo Desconto por Ausência de Sinistros \(NCD\) se tiver uma cobertura flexível pay-as-you-go?](https://help.zego.com/pt/articles/281945-acumulo-desconto-por-ausencia-de-sinistros-ncd-se-tiver-uma-cobertura-flexivel-pay-as-you-go.md)
- [O que é que a Proteção do Desconto por Ausência de Sinistros \(NCD Protection\) oferece?](https://help.zego.com/pt/articles/244061-o-que-e-que-a-protecao-do-desconto-por-ausencia-de-sinistros-ncd-protection-oferece.md)

### Sinistros

- [Como comunico um sinistro?](https://help.zego.com/pt/articles/267569-como-comunico-um-sinistro.md)
- [Posso apresentar um sinistro por um vidro para-brisas rachado ou partido?](https://help.zego.com/pt/articles/282767-posso-apresentar-um-sinistro-por-um-vidro-para-brisas-rachado-ou-partido.md)
- [O que devo fazer imediatamente após um acidente?](https://help.zego.com/pt/articles/223579-o-que-devo-fazer-imediatamente-apos-um-acidente.md)
- [Quanto tempo demorará a resolução do meu sinistro?](https://help.zego.com/pt/articles/203526-quanto-tempo-demorara-a-resolucao-do-meu-sinistro.md)
- [O que acontece depois de apresentar uma participação de sinistro?](https://help.zego.com/pt/articles/203509-o-que-acontece-depois-de-apresentar-uma-participacao-de-sinistro.md)
- [Quanto tempo vão demorar as reparações?](https://help.zego.com/pt/articles/203523-quanto-tempo-vao-demorar-as-reparacoes.md)
- [O que acontece se eu escolher a minha oficina?](https://help.zego.com/pt/articles/223577-o-que-acontece-se-eu-escolher-a-minha-oficina.md)
- [Podem explicar-me melhor a minha franquia?](https://help.zego.com/pt/articles/232791-podem-explicar-me-melhor-a-minha-franquia.md)
- [Posso obter um veículo de substituição?](https://help.zego.com/pt/articles/223563-posso-obter-um-veiculo-de-substituicao.md)
- [Como posso apresentar um pedido de indemnização por danos pessoais?](https://help.zego.com/pt/articles/223565-como-posso-apresentar-um-pedido-de-indemnizacao-por-danos-pessoais.md)
- [Assumi a culpa no acidente, mas acho que não fui o responsável. O que devo fazer?](https://help.zego.com/pt/articles/223567-assumi-a-culpa-no-acidente-mas-acho-que-nao-fui-o-responsavel-o-que-devo-fazer.md)
- [A outra parte envolvida continua a ligar-me. O que devo fazer?](https://help.zego.com/pt/articles/223568-a-outra-parte-envolvida-continua-a-ligar-me-o-que-devo-fazer.md)
- [Porque é que a avaliação do meu carro é inferior ao que esperava?](https://help.zego.com/pt/articles/223571-porque-e-que-a-avaliacao-do-meu-carro-e-inferior-ao-que-esperava.md)
- [O que acontece depois de receber a indemnização ou quando as reparações terminam?](https://help.zego.com/pt/articles/223576-o-que-acontece-depois-de-receber-a-indemnizacao-ou-quando-as-reparacoes-terminam.md)
- [O que devo fazer se existirem processos judiciais relacionados com o meu acidente?](https://help.zego.com/pt/articles/223578-o-que-devo-fazer-se-existirem-processos-judiciais-relacionados-com-o-meu-acidente.md)
- [O meu veículo avariou. O que devo fazer?](https://help.zego.com/pt/articles/267890-o-meu-veiculo-avariou-o-que-devo-fazer.md)

### A sua cobertura

- [Onde posso verificar o que a minha apólice cobre?](https://help.zego.com/pt/articles/232303-onde-posso-verificar-o-que-a-minha-apolice-cobre.md)
- [Quais são os diferentes níveis de cobertura?](https://help.zego.com/pt/articles/284544-quais-sao-os-diferentes-niveis-de-cobertura.md): Informações sobre cobertura compreensiva, contra terceiros, incêndio e roubo, e contra terceiros apenas.
- [O Seguro de Aluguer de Veículo Privado \(Private Hire\) cobre entregas de comida?](https://help.zego.com/pt/articles/232304-o-seguro-de-aluguer-de-veiculo-privado-private-hire-cobre-entregas-de-comida.md)
- [Seguro de Aluguer de Veículo Privado vs. Seguro de Táxi Público – qual é a diferença?](https://help.zego.com/pt/articles/232776-seguro-de-aluguer-de-veiculo-privado-vs-seguro-de-taxi-publico-qual-e-a-diferenca.md)
- [Por que não posso fazer entregas com o meu seguro normal?](https://help.zego.com/pt/articles/232305-por-que-nao-posso-fazer-entregas-com-o-meu-seguro-normal.md)
- [Posso usar o meu seguro flexível pay-as-you-go em conjunto com o meu seguro normal?](https://help.zego.com/pt/articles/233740-posso-usar-o-meu-seguro-flexivel-pay-as-you-go-em-conjunto-com-o-meu-seguro-normal.md)
- [A Zego cobra alguma taxa?](https://help.zego.com/pt/articles/233745-a-zego-cobra-alguma-taxa.md)
- [Posso pausar ou suspender a minha cobertura?](https://help.zego.com/pt/articles/267887-posso-pausar-ou-suspender-a-minha-cobertura.md)
- [Posso reduzir a minha cobertura apenas para uso social, doméstico e pessoal?](https://help.zego.com/pt/articles/270591-posso-reduzir-a-minha-cobertura-apenas-para-uso-social-domestico-e-pessoal.md)
- [Estou coberto para conduzir outros veículos?](https://help.zego.com/pt/articles/284469-estou-coberto-para-conduzir-outros-veiculos.md)
- [O que acontece se não efectuar um pagamento com Zego Credit?](https://help.zego.com/pt/articles/580854-o-que-acontece-se-nao-efectuar-um-pagamento-com-zego-credit.md)
- [Com dificuldades em pagar as suas prestações mensais com Zego Credit?](https://help.zego.com/pt/articles/580860-com-dificuldades-em-pagar-as-suas-prestacoes-mensais-com-zego-credit.md)

### Zego Sense

- [Como descarregar a app Zego Sense e ativar as permissões?](https://help.zego.com/pt/articles/232284-como-descarregar-a-app-zego-sense-e-ativar-as-permissoes.md)
- [Resolução de problemas da app Zego Sense – Como ativar as permissões \(Apple\)](https://help.zego.com/pt/articles/273920-resolucao-de-problemas-da-app-zego-sense-como-ativar-as-permissoes-apple.md): Este artigo é um guia passo a passo para o ajudar a ativar as permissões necessárias para que a app Zego Sense funcione corretamente.
- [Resolução de problemas da app Zego Sense – Como ativar permissões \(Android\)](https://help.zego.com/pt/articles/273966-resolucao-de-problemas-da-app-zego-sense-como-ativar-permissoes-android.md): Este artigo é um guia passo a passo para o ajudar a ativar as permissões necessárias para que a aplicação Zego Sense funcione corretamente.
- [Como posso verificar se as minhas permissões estão ativadas?](https://help.zego.com/pt/articles/279249-como-posso-verificar-se-as-minhas-permissoes-estao-ativadas.md)
- [Como é calculada a minha classificação da condução na app Sense?](https://help.zego.com/pt/articles/232281-como-e-calculada-a-minha-classificacao-da-conducao-na-app-sense.md)
- [Como posso acompanhar a minha classificação da condução na app Zego Sense?](https://help.zego.com/pt/articles/283834-como-posso-acompanhar-a-minha-classificacao-da-conducao-na-app-zego-sense.md)
- [O que acontece se eu desativar as permissões?](https://help.zego.com/pt/articles/232285-o-que-acontece-se-eu-desativar-as-permissoes.md)
- [Preciso de manter a aplicação Sense ligada o tempo todo?](https://help.zego.com/pt/articles/232287-preciso-de-manter-a-aplicacao-sense-ligada-o-tempo-todo.md)
- [Recebi uma notificação no meu telemóvel sobre o Zego Sense. Onde devo carregar?](https://help.zego.com/pt/articles/282541-recebi-uma-notificacao-no-meu-telemovel-sobre-o-zego-sense-onde-devo-carregar.md)
- [Como posso melhorar a minha classificação da condução na app Zego Sense?](https://help.zego.com/pt/articles/232290-como-posso-melhorar-a-minha-classificacao-da-conducao-na-app-zego-sense.md)
- [Guia de Boas Práticas de Condução Segura](https://help.zego.com/pt/articles/319284-guia-de-boas-praticas-de-conducao-segura.md): Um guia para compreender melhor a sua classificação da condução Sense, com dicas detalhadas para a melhorar.
- [Como posso evitar que viagens como passageiro afetem a minha classificação da condução?](https://help.zego.com/pt/articles/361560-como-posso-evitar-que-viagens-como-passageiro-afetem-a-minha-classificacao-da-conducao.md)
- [O Sense é compatível com todos os smartphones?](https://help.zego.com/pt/articles/234026-o-sense-e-compativel-com-todos-os-smartphones.md)
- [Porque é que a minha classificação da condução mudou se eu não estive a conduzir?](https://help.zego.com/pt/articles/267903-porque-e-que-a-minha-classificacao-da-conducao-mudou-se-eu-nao-estive-a-conduzir.md)
- [Como é que os condutores adicionais utilizam a app Zego Sense?](https://help.zego.com/pt/articles/276496-como-e-que-os-condutores-adicionais-utilizam-a-app-zego-sense.md)
- [Perguntas frequentes adicionais sobre o Zego Sense](https://help.zego.com/pt/articles/232288-perguntas-frequentes-adicionais-sobre-o-zego-sense.md)
- [Como melhorar a sua classificação da condução para obter um preço mais baixo na renovação](https://help.zego.com/pt/articles/355603-como-melhorar-a-sua-classificacao-da-conducao-para-obter-um-preco-mais-baixo-na-renovacao.md)
- [Onde devo manter o meu telemóvel enquanto conduzo?](https://help.zego.com/pt/articles/520973-onde-devo-manter-o-meu-telemovel-enquanto-conduzo.md)
- [O que é o Zego Rewards?](https://help.zego.com/pt/articles/662804-o-que-e-o-zego-rewards.md)

### Pay-as-you-go

- [O que é cobertura flexível pay-as-you-go para entregas de comida?](https://help.zego.com/pt/articles/270068-o-que-e-cobertura-flexivel-pay-as-you-go-para-entregas-de-comida.md)
- [Como sou cobrado pela cobertura flexível pay-as-you-go?](https://help.zego.com/pt/articles/267842-como-sou-cobrado-pela-cobertura-flexivel-pay-as-you-go.md)
- [Quando pode a minha cobertura flexível pay-as-you-go ser desativada?](https://help.zego.com/pt/articles/227459-quando-pode-a-minha-cobertura-flexivel-pay-as-you-go-ser-desativada.md)
- [Como posso reativar a minha cobertura flexível pay-as-you-go?](https://help.zego.com/pt/articles/267843-como-posso-reativar-a-minha-cobertura-flexivel-pay-as-you-go.md)
- [Posso recomendar um amigo para a cobertura flexível pay-as-you-go?](https://help.zego.com/pt/articles/280555-posso-recomendar-um-amigo-para-a-cobertura-flexivel-pay-as-you-go.md)
- [Acho que fui cobrado a mais. O que devo fazer?](https://help.zego.com/pt/articles/227531-acho-que-fui-cobrado-a-mais-o-que-devo-fazer.md)
- [Existem taxas associadas à cobertura flexível pay-as-you-go?](https://help.zego.com/pt/articles/233779-existem-taxas-associadas-a-cobertura-flexivel-pay-as-you-go.md)
- [Como posso obter o reembolso do meu saldo?](https://help.zego.com/pt/articles/227446-como-posso-obter-o-reembolso-do-meu-saldo.md)
- [Como posso evitar ficar sem saldo?](https://help.zego.com/pt/articles/233781-como-posso-evitar-ficar-sem-saldo.md)
- [Como posso adicionar saldo à minha conta pay-as-you-go?](https://help.zego.com/pt/articles/227109-como-posso-adicionar-saldo-a-minha-conta-pay-as-you-go.md)
- [Posso desativar o Top-Up Automático?](https://help.zego.com/pt/articles/233776-posso-desativar-o-top-up-automatico.md): Seguro flexível
- [Não consigo iniciar sessão na app Zego Delivery. O que devo fazer?](https://help.zego.com/pt/articles/270147-nao-consigo-iniciar-sessao-na-app-zego-delivery-o-que-devo-fazer.md)
- [Como posso gerir a minha cobertura SD&P para Scooter?](https://help.zego.com/pt/articles/274309-como-posso-gerir-a-minha-cobertura-sd-p-para-scooter.md)
- [Iniciei sessão, mas não consigo ver a minha cobertura. Onde está?](https://help.zego.com/pt/articles/279246-iniciei-sessao-mas-nao-consigo-ver-a-minha-cobertura-onde-esta.md)

### Parceiros de trabalho

- [O que é um parceiro de trabalho?](https://help.zego.com/pt/articles/267883-o-que-e-um-parceiro-de-trabalho.md): Informação para condutores de entregas com cobertura flexível pay-as-you-go
- [Como verifico se a minha apólice está associada a um parceiro de trabalho?](https://help.zego.com/pt/articles/233440-como-verifico-se-a-minha-apolice-esta-associada-a-um-parceiro-de-trabalho.md)
- [Como posso conectar a minha conta Zego à Uber Eats?](https://help.zego.com/pt/articles/233647-como-posso-conectar-a-minha-conta-zego-a-uber-eats.md)
- [Como posso associar a minha conta Zego à Just Eat, Deliveroo ou a outro parceiro de trabalho?](https://help.zego.com/pt/articles/233736-como-posso-associar-a-minha-conta-zego-a-just-eat-deliveroo-ou-a-outro-parceiro-de-trabalho.md)
- [Como posso associar a minha apólice de táxi à Uber?](https://help.zego.com/pt/articles/284456-como-posso-associar-a-minha-apolice-de-taxi-a-uber.md)
- [Como removo um parceiro de trabalho da minha conta?](https://help.zego.com/pt/articles/233737-como-removo-um-parceiro-de-trabalho-da-minha-conta.md)
- [Como volto a ligar a minha conta a um parceiro de trabalho?](https://help.zego.com/pt/articles/233442-como-volto-a-ligar-a-minha-conta-a-um-parceiro-de-trabalho.md)
- [Se eu utilizar a aplicação Zego Sense, ainda preciso de associar um parceiro de trabalho à minha conta?](https://help.zego.com/pt/articles/281248-se-eu-utilizar-a-aplicacao-zego-sense-ainda-preciso-de-associar-um-parceiro-de-trabalho-a-minha-conta.md)
- [Como adiciono a Amazon como parceiro de trabalho?](https://help.zego.com/pt/articles/233439-como-adiciono-a-amazon-como-parceiro-de-trabalho.md)
- [Como posso fornecer ao meu parceiro de trabalho um comprovativo da minha cobertura?](https://help.zego.com/pt/articles/232262-como-posso-fornecer-ao-meu-parceiro-de-trabalho-um-comprovativo-da-minha-cobertura.md)
- [Como posso reclamar as minhas recompensas do Uber Pro ou Uber Eats Pro?](https://help.zego.com/pt/articles/232279-como-posso-reclamar-as-minhas-recompensas-do-uber-pro-ou-uber-eats-pro.md)
- [Que parceiros de trabalho posso associar à minha conta Zego?](https://help.zego.com/pt/articles/233738-que-parceiros-de-trabalho-posso-associar-a-minha-conta-zego.md)

### Cancelar a sua apólice

- [Como posso cancelar a minha cobertura?](https://help.zego.com/pt/articles/233739-como-posso-cancelar-a-minha-cobertura.md)
- [Como posso cancelar a minha cobertura a partir da data de renovação?](https://help.zego.com/pt/articles/232295-como-posso-cancelar-a-minha-cobertura-a-partir-da-data-de-renovacao.md)
- [Se eu cancelar a minha apólice, receberei um reembolso?](https://help.zego.com/pt/articles/232298-se-eu-cancelar-a-minha-apolice-receberei-um-reembolso.md)
- [Se eu cancelar a minha apólice, posso manter a minha cobertura de Assistência em Viagem?](https://help.zego.com/pt/articles/283272-se-eu-cancelar-a-minha-apolice-posso-manter-a-minha-cobertura-de-assistencia-em-viagem.md)
- [Como posso cancelar a minha cobertura de Assistência em Viagem ou de Veículo de Substituição?](https://help.zego.com/pt/articles/283273-como-posso-cancelar-a-minha-cobertura-de-assistencia-em-viagem-ou-de-veiculo-de-substituicao.md)
- [Porque é que a minha apólice foi cancelada?](https://help.zego.com/pt/articles/286841-porque-e-que-a-minha-apolice-foi-cancelada.md)
- [Como elimino a minha conta Zego?](https://help.zego.com/pt/articles/267884-como-elimino-a-minha-conta-zego.md)
- [O que acontece se a sua apólice for cancelada e estiver a pagar através de um Contrato de Crédito com Zego Credit?](https://help.zego.com/pt/articles/580856-o-que-acontece-se-a-sua-apolice-for-cancelada-e-estiver-a-pagar-atraves-de-um-contrato-de-credito-com-zego-credit.md)

### Contacte-nos

- [Como posso contactar a Zego?](https://help.zego.com/pt/articles/232308-como-posso-contactar-a-zego.md)
- [Não sou cliente da Zego. Como posso entrar em contacto convosco?](https://help.zego.com/pt/articles/278358-nao-sou-cliente-da-zego-como-posso-entrar-em-contacto-convosco.md)
- [Como posso iniciar um Live Chat com a Zego?](https://help.zego.com/pt/articles/281257-como-posso-iniciar-um-live-chat-com-a-zego.md)
- [Como posso aceder às minhas conversas anteriores do Live Chat?](https://help.zego.com/pt/articles/276280-como-posso-aceder-as-minhas-conversas-anteriores-do-live-chat.md)
- [Como posso contactar a equipa da Zego Irlanda?](https://help.zego.com/pt/articles/281415-como-posso-contactar-a-equipa-da-zego-irlanda.md)
- [Como posso fazer uma reclamação?](https://help.zego.com/pt/articles/232792-como-posso-fazer-uma-reclamacao.md)
- [Como posso denunciar uma fraude?](https://help.zego.com/pt/articles/279836-como-posso-denunciar-uma-fraude.md)